About Us
Meet The Owner
New Owner, Same Quality & Trusted Service
Rod’s Mufflers is under new ownership offering complete automotive After an incredible 48 years of dedicated service to the community, it’s time to pass the torch at Rod’s Mufflers.
We are thrilled to announce that Derek Marschall of Marschall Automotive has taken over the reins. Derek brings with him an impressive 30 years of automotive repair knowledge and expertise, making him the perfect fit to continue the legacy of excellence that Rod’s Mufflers is known for. Rod’s Mufflers has been a staple in the community, providing top-notch service and building lasting relationships with customers.
As we move into this new chapter, we do so with full confidence that Derek will uphold the high standards and exceptional service that our customers have come to expect. Derek’s extensive experience in the automotive industry, combined with his passion for cars and commitment to quality, ensures that Rod’s Mufflers will be in capable hands. He will expand our services to include full auto repair, not just exhaust systems, catering to all our customers’ automotive needs.
We appreciate our loyal customers’ support over the years and look forward to Derek’s positive impact on Rod’s Mufflers’ future. Cheers to Derek’s leadership and a bright road ahead!
Why Choose Us
Our Core Values
At Marschall Automotive/Rods Muffler, our mission is to keep your vehicle safe and reliable on the road. We prioritize safety, accountability, environmental protection, and outstanding customer service. As a family-owned business, we aim to exceed expectations, ensuring the satisfaction of our valued customers while upholding our commitment to the environment.
01
Safety
Our aim with every repair is to restore your vehicle to its original OEM standards, prioritizing the safety of you and your precious cargo. We're committed to never compromising on the reliability and safety of our customers’ vehicles.
02
Accountability
We take full ownership of our actions and accept responsibility for the outcomes, without exceptions or excuses. If you notice any mistake or flaw in your repair, please return your vehicle and we will ensure it’s corrected.
03
Environment
We have just one planet to call home, so it's unwise to adopt a careless attitude toward the environment. We prioritize using environmentally-friendly materials, and all processes are designed with eco-consciousness in mind.
04
Customer Service
Your satisfaction is our top priority! We understand that a happy customer is likely to return, which is why we focus on ensuring your happiness. We are committed to exceeding your expectations and proving that you can rely on us.
Our Goals
Customer Service Goals
As a family-owned business, we understand that your family, career, and way of life matter greatly. Our customers juggle busy schedules and when it comes to auto service, their priorities may look something like this:
Our Mechanics
Meet The Team
Derek Marschall
Owner/Lead Mechanic
Rod Asher
Muffler Expert
Yes, we will always give you an auto service estimate before we complete any work on your car.
Yes, we can accept your credit card over the phone to cover your bill. We will then lock your keys in secure area for you to pick up.
Even if you lease a vehicle, you are responsible for all maintenance and repairs required to keep the vehicle in good working order as outlined in the owner’s manual.
Each automobile manufacturer sets different standards as to when they recommend your vehicle needs an oil change. In our experience, we have found doing an oil change every 5000-7500 miles works best. If you have questions about what oil change schedule would work best for your vehicle, give us a call.
Your vehicle's “Check Engine” or “Service Engine” lamp is the cars way of saying that the computer has seen something wrong. There are several reasons that these lamps can come on, and a steady lamp means that a sensor or sensors are not operating within the pre-designated parameters, and the vehicle should be brought in for a complete diagnostic. However, if the lamp starts flashing, this indicates an engine misfire, which you would probably feel, and the vehicle should be brought in right away. If the engine is missing or not running properly try to get your vehicle in as soon as possible to prevent damage to the catalytic convertor or other parts.
We can't stress enough how important a pre-sale vehicle inspection is. This is the only sure way of knowing what you are really purchasing, because even 'pretty' vehicles can have an ugly unsafe side to them. With our used car inspection, we look for safety concerns and look for overall maintenance issues. We also review the vehicle for body damage that the seller may be trying to hide. Having a professional technician inspect your car gives you a very clear picture of the 'true' condition the car is in and in some cases gives you the power to negotiate a better price.
Brake pads typically wear out around 20,000–30,000 miles, but there are many factors that can impact this. Signs that your brake pads need to be replaced include your vehicle taking longer to stop or making a high-pitched screeching or grinding noise when braking.
You may notice your vehicle starts to run rough or the check engine light may come on. Each vehicle has a different manufactures recommendation for when a tune up is needed. You can check your owner's manual or stop in and we can help you determine if it's time for a tune up.
Marschall Automotive offers a 1-year parts and 2-year labor warranty.
Yes, but we will only warranty the service on the parts we supply. This way, we can give a 2-year warranty.
FAQS
Frequently Asked Questions
Do you have questions about your upcoming appointment or auto repair in general? You’re not alone. Below, we answer several frequently asked questions about auto repair and our shop.
Our Work
Gallery
